Funcional Consultant

Job Description:

Functional Consultant – Align Tech With Business Goals

The Functional Consultant plays a critical role in bridging the gap between business needs and technology solutions within our digital media and AI consultancy. You will be responsible for deeply understanding client requirements and analyzing existing business processes to design and implement efficient, scalable workflows that align with strategic goals. Your expertise ensures that the solutions delivered are practical, user-friendly, and tailored specifically to each client’s unique challenges.

In this role, you will configure and customize various software platforms, ensuring that technical implementations meet business objectives without compromising usability. This often requires translating complex technical jargon into clear, actionable steps for non-technical stakeholders. Your ability to communicate effectively with both business and technical teams will help foster collaboration and minimize misunderstandings throughout the project lifecycle.

Collaboration is a cornerstone of your daily work. You will regularly liaise with stakeholders including product owners, developers, project managers, and end-users to gather requirements, validate designs, and ensure smooth implementation. You will facilitate workshops, document workflows, and develop training materials to guide clients through system adoption, helping them fully leverage new capabilities.

Beyond technical configuration, you will also play an advisory role by identifying opportunities for process improvements and recommending best practices that drive operational efficiency and business growth. Your insights will be critical in helping clients navigate change and adopt AI-powered tools that enhance their digital media strategies.

The Functional Consultant must balance a strong technical foundation with business acumen, enabling you to understand both the technical and commercial impacts of solutions. Your problem-solving skills, attention to detail, and proactive mindset will contribute significantly to project success and client satisfaction.

Ultimately, your work supports our consultancy’s mission to deliver high-quality, innovative solutions that empower clients in the fast-evolving digital media and AI landscape. Through your dedication, you will help create lasting value and foster long-term partnerships.

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Responsibilities:

• Gather and analyze client business requirements.

• Design functional specifications and process workflows.

• Configure software and platforms according to requirements.

• Collaborate with technical teams during development and testing.

• Provide training and support to end users.

• Facilitate communication between business and technical teams.

• Identify opportunities for process improvement and automation.

• Document solutions and maintain knowledge bases.

• Manage change requests and project scope.

• Ensure successful delivery and client satisfaction.

Preferred Qualifications:

• 3+ years experience as a functional consultant or business analyst.

• Strong understanding of digital media and AI platforms.

• Excellent communication and stakeholder management skills.

• Ability to translate business needs into technical solutions.

• Experience with CRM, ERP, or marketing automation systems.

• Analytical mindset with problem-solving skills.

• Bachelor’s degree in business, IT, or related field.

• Familiarity with project management methodologies.

• Detail-oriented and organized.

• Ability to work independently and collaboratively.